Privacy Policy

Overview

TripNexa LLC ("TripNexa," "we," "us") operates tripnexa.org to provide travel reservation assistance information. New bookings are completed by phone. This Privacy Policy describes how we handle personal information when you visit our website, call us, or submit a general inquiry through our contact form.

This policy is provided for transparency. It is not legal advice. If you need advice for your situation, consult a qualified attorney.

Information We Collect

We may collect information you provide directly, such as your name, phone number, email address, inquiry topic, and message content when you use our contact form, as well as information you share when you call us.

We may collect technical information automatically when you use the site, such as browser type, device information, pages viewed, and approximate location derived from IP address, through standard server logs or analytics tools if enabled.

How We Use Information

We use contact and trip details to respond to your inquiries, provide reservation assistance, follow up about your request, and improve our services.

We may use aggregated or de-identified data to understand site usage and improve content and usability.

How We Share Information

We do not sell your personal information.

We may share information with service providers who help us operate the website, communicate with you, or process requests (for example, hosting, email, or CRM providers), subject to appropriate safeguards.

We may share information when required by law, to protect rights and safety, or in connection with a business transfer subject to this policy.

Retention

We retain information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices and Rights

You may contact us to update or request deletion of information you submitted, subject to applicable law and our need to retain certain records.

You may opt out of non-essential marketing communications by following instructions in those messages or contacting us directly.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

For privacy questions or requests, contact TripNexa LLC at contact@tripnexa.org or the phone number listed on tripnexa.org.